A policy disabled to troubleshoot
Conditional Access switched off for a support case and left off. Invisible in the portal until policy state is checked.
Entra ID
Entra ID security across customer tenants
Identity is where most Microsoft 365 compromise starts and where most posture regressions happen between reviews. SecurityScore.me assesses Entra ID per customer tenant through read-only Microsoft Graph and surfaces the gaps as ranked findings.
The identity surface across a tenant
An Entra ID review answers one question in five parts: who can sign in, from where, with what, with how much privilege, and what happens when that goes wrong.
Authentication methods and MFA
Which methods are enabled, which users have a strong method registered, and whether weaker options such as SMS are still primary. Registration is checked separately from enforcement, because a tenant can have MFA available while a meaningful share of accounts never use it.
Conditional Access
Policy coverage, exclusions, conditions, and whether report-only policies were ever moved to enforcement. Conditional Access is evaluated as a set, because the risk usually sits in the gap between policies rather than in any single one.
Privileged roles
Assignments to Global Administrator and other high-privilege roles, compared against how many people genuinely need them.
Guest and external access
How many guest accounts exist in the directory, and whether any Conditional Access policy covers guest and external users.
Sign-in risk and identity protection
Risky users and risky sign-in signals where the customer is licensed for them, so active identity risk is visible alongside configuration.
Gaps MSPs find over and over
MFA registered but not enforced
Accounts excluded from the MFA policy and included in nothing else have no second factor at all. These are the accounts that get phished successfully.
Too many Global Administrators
More Global Administrators than the environment needs, each one a phishing target with tenant-wide rights.
Legacy authentication still reachable
IMAP, POP, and SMTP AUTH bypass Conditional Access and cannot present a second factor. They are frequently re-enabled for one device and never turned back off.
Break-glass accounts missing or misused
No emergency access account, an account that has drifted into everyday use, or one that is not actually excluded from the policies it needs to survive a misconfiguration.
How it is reviewed here
- Per-customer workspace
- Entra ID posture scoped to each tenant, comparable across the portfolio.
- Ranked findings
- Identity issues carry severity, remediation guidance, and customer context.
- Scheduled re-assessment
- Identity checks run on the monitoring schedule, not just at onboarding.
- Drift raised as it happens
- A disabled policy or a new exclusion becomes a finding shortly after the change.
Identity drift between reviews
A "temporary" exclusion
One account added to a policy exclusion and never removed, quietly widening the hole every week.
SMTP AUTH switched back on
Re-enabled tenant-wide or per mailbox for a single legacy device, reopening a path around MFA.
A new Global Administrator
A Global Administrator added for a project and not removed, pushing the admin count past what the tenant needs.
Related pages
- Entra ID & Conditional Access review (checklist)
The per-tenant checklist for MFA gaps, legacy auth, and break-glass accounts.
- Microsoft 365 security posture
Identity as part of the wider posture program.
- Microsoft 365 security
How identity fits the other Microsoft 365 security domains.
- Security findings
Where identity findings are prioritised per customer.
- Microsoft 365 security assessment
A structured review that includes the identity surface.
- Microsoft Secure Score
The identity-weighted score that sits behind many findings.