Solution

MSP security operations for Microsoft 365

Security operations for an MSP is the repeating loop of triage, respond, and report across every customer, plus a place to work the alerts that need a human. SecurityScore.me runs that loop from one workspace and adds a Security Operations module for Microsoft Defender alerts, Entra identity risk, and Critical CVE exposure.

The daily loop

Most MSP security work is the same short cycle, run every day across the portfolio rather than deeply on one tenant.

Triage the portfolio

Open the organization view, read the ranked list of new critical and high findings and open alerts across every customer, and decide what gets worked today.

Drill into a customer

From the list, a single customer’s workspace opens with their Microsoft 365 posture, assets, findings, and history for focused remediation or a call.

Respond to what was routed

Alerts that matched a notification policy are waiting with the responsible pod. Each carries the finding and the context that produced it, so response starts without a reconstruction step.

Report on cadence

Scheduled customer reviews pull a generated report of posture, Secure Score, open issues, and what changed since last time.

The Security Operations module

Beyond posture, some signals need active triage. The module gives them a home in the same workspace.

Microsoft Defender alerts

Defender alerts from connected tenants, where the customer is licensed, surfaced for review alongside posture findings rather than in a separate console per client.

Entra identity risk

Risky users and risky sign-in signals from Entra identity protection, so active identity risk is triaged in the same place as configuration gaps.

Critical CVE exposure

CVE correlation against technology detected on customer domains and websites, filtered to the critical and exploited subset, tracked here as findings.

Operations without portal hopping

One MSP workspace
Posture, assets, findings, alerts, and reports without switching customer admin portals.
Role-based access
Members see only the customers and functions their organization role permits.
Consistent across tenants
The same checks and severity scale everywhere, so work is comparable client to client.
Activity log
Organization events recorded for operational review and audit.
Priority customers

Related pages

Frequently asked questions

Next steps

Centralise MSP security operations in one workspace