Microsoft 365 connection
Read-only delegated Microsoft Graph consent linking the customer tenant for posture assessment.
Solution
Dedicated security workspace per customer
A customer workspace is one managed client’s security world: their Microsoft 365 tenant, their external assets, their findings, their reports, and the team members allowed to touch them. Your MSP operates across all of them from a single organization account, without a login per client.
What a customer workspace holds
External assets
Domains, websites, and discovered subdomains registered and monitored for the customer.
Findings and history
Severity-ranked issues with remediation guidance, plus baseline and prior-run history for the tenant.
Monitoring configuration
Scan schedules, notification policies, and alert groups set independently per customer.
Reports
Customer-ready reports generated from that workspace’s data.
Access control
Which organization members can see and act on this customer.
Isolation with portfolio visibility
A hard per-customer boundary
Findings, assets, scans, and reports stay inside the customer workspace. A technician working one client does not see another client’s data unless their role grants it.
Roles, permissions, and quotas
Organization roles decide who can onboard customers, run scans, change settings, and produce reports. Workspace count is governed by the organization quota for your deployment.
One overview on top
The organization view aggregates posture, open findings, and monitoring health across every workspace, so leadership has a portfolio picture without opening each client in turn.
Activity log
Organization events are recorded for auditability whenever members manage customers, run scans, or change settings.
Onboarding a workspace
- Create the workspace
- Add the customer to your MSP organization.
- Connect Microsoft 365
- Complete read-only delegated Graph consent for the tenant.
- Register assets
- Add domains and websites to monitor alongside the tenant.
- Run the first assessment
- Capture the posture baseline and the initial findings set.
Related pages
- MSP security platform
How workspaces fit the wider MSP model.
- Microsoft 365 monitoring
Monitoring configured per workspace.
- Microsoft 365 security posture
The portfolio posture view across workspaces.
- Security findings
Findings scoped to each customer workspace.
- Security operations
Working across workspaces in the daily loop.
- Contact
Request a demo.
Frequently asked questions
Next steps
See customer workspaces in a demo
Walk through tenant connection, assets, findings, and reports per customer.