What is the difference between workspaces and customer workspaces?

Workspaces describes the MSP organization-level model including members, roles, and quotas. Customer workspaces are the per-customer environments managed within the organization.

How are organization members managed?

Organization owners and admins invite members, assign roles, and control permissions for customer management, scans, settings, and reporting.

Solution

Organization security workspaces for MSP teams

Your MSP organization workspace manages members, roles, quotas, and access to customer workspaces. One account structure for multi-customer security operations.

Request a demo Customer workspaces →

Organization workspace model

Organization members

MSP team members with role-based access.

Customer workspaces

Separate workspace per managed customer below the org.

Quotas

Organization limits on customers, assets, and usage.

Activity log

Organization events recorded for auditability.

Roles and permissions

Member access

Organization roles control who can manage customers, run scans, change settings, and view reports.

Customer isolation

Customer workspace data remains scoped per customer while the org provides portfolio visibility.

Organization operations

Team management: Invite and manage organization members.
Customer management: Create and configure customer workspaces.
Portfolio overview: Cross-customer posture and monitoring visibility.
Settings: Organization-level notification and configuration preferences.

Customer workspaces
Per-customer workspace detail.
MSP security platform
Platform model for MSP operations.
Tenant onboarding
Adding customers to the org.
Platform
Product architecture.
Contact
Request a demo.

Frequently asked questions

Next steps

See organization workspace management in a demo